Since the outbreak of the COVID-19/Corona pandemic, we have released a whole array of tools and improvements to our ticketing platform to support our customers. Among other things, the possibility of offering end customers replacement tickets in the event of a split or cancellation of an event, (almost) fully automated reimbursement of entire events, a new report optimized for tracking down possible infected participants, and much more.
The latest big wish we have struggled to comply with has been “Corona” seating, or more precisely “Automatic blocking of neighbouring seats”.
Feel free to watch the video below for a demonstration.
What exactly is “automatic blocking of neighbouring seats”/Corona-seating?
As you may know, venues and cinemas (currently capped at a maximum of 500 seated guests in Denmark in November 2020) are limited by the physical setting. It is therefore about making room for as many guests as possible, without negating the distance requirements, but without leaving unnecessarily many seats empty.
Specifically, we must therefore ensure that a space is kept vacant between each customer/reservation.
How does it work for end customers?
End customers will now, when choosing seats, automatically have seats blocked on both sides of their reservation:
Once these have been selected, other customers will be able to see which seats have been reserved (white), as well as which seats have been blocked due to the distance requirements (red).
How is it activated?
It’s super easy! The prerequisites for automatic blocking of neighboring seats/Corona-seating are as follows:
- That seats are divided into rows.
- That places are linked to a price group, where the tick ‘Yes, block neighboring seats’ is winged.
What does it cost and when can we get started?
It’s free, and is enabled for all customers who use the Seating v2 module (which, incidentally, is also free!).
Blocked seats do not count as a ticket, and you will therefore not be charged for these seats.
