We’ve updated our own data policies – now we want to help you update yours!

In this blog post, we would like to highlight a possible GDPR-related issue we see in many of our customers’ ticket modules.

GDPR – live/BACKEND is ISAE 3000 certified

live/BACKEND has just been ISAE 3000 certified. To give you insight into how we make sure that everything is up to code, our in-house GDPR-expert has written a detailed account of how we handle your data.

New improved design on the payout report

The design of the monthly payout report has been improved, and now includes a clear and understandable overview of all ticket sales revenue and live/BACKEND expenses.

Resource module update – keep track of all your resources on an hourly basis

In the resource module, the overview has now become even better with a brand new UI. The new UI allows you to manage your resources on an hourly basis, which gives you greater flexibility and clarity about when the different resources are booked.

Rethinking of purchase flows and seat maps

We continue to work on improving the new seat map, which will result in a seat map solution that is easy for end users to navigate and super easy for you to manage.

Final Countdown – live/BACKEND Staff App

The beta release of the live/BACKEND Staff App is coming closer, and after invaluable feedback from live/BACKEND users, it has been upgraded in a number of areas. See here what it can and how it will improve your planning of duty rosters in the future.

Look forward to the brand new seat map module!

The brand new seat map module is under construction and will continuously take over many of the old seat map module’s features in a new improved edition. Get more information on focus areas in the first version as well as the overall plan for the new seat map module.

You can now create your own custom webshop – Watch case with Roskilde Festival

Read more about the possibility of creating a separate webshop via live/BACKEND. The solution is based on WooCommerce, and can be tailored to the individual site. Roskilde Festival used this opportunity to sell food and drink vouchers.

Recap of the latest year at live/BACKEND Ticket & Web

Get a quick overview of the development within the past year. Some of the news might have escaped your attention or maybe you have just heard about live/BACKEND Ticket now, which means that most of the blog post is exciting news for you.

Smooth planning with the live/BACKEND Staff App

We are currently working on the live/BACKEND staff app that will make all communication and coordination in connection with the planning of duty rosters easy directly on the mobile.