Ticket
All ticket sales including scanning of tickets and additional purchases such as seat reservation and guest registration is handled by Ticket.
The perfect execution
If you only organise one event a year, the expectations and the risks are extra high. A festival organiser cannot fail since the success of each festival determines whether the festival will return the next year. We are ready to help you – all the way!
live/BACKEND Event helps with planning and execution. E.g. by ensuring that data are registered properly, that employees and volunteers get informations continuously and that every IT-systems are kept up-to-date.
live/BACKEND Ticket provides a perfect ticketing system. This allows upselling (also for sold tickets!) and delayed seat selection which in particular eSport tournaments use. When the doors open, the ticket scanning is handled effectively by our robust scanner-system which also works when the WiFi is down.
live/BACKEND Web delivers modern websites, marketing as well as custom tailored solutions, such as cashless SMS payment at the festival. Furthermore, we deliver state-of-the-art email-newsletters on a self-service platform.
We have been onboard from day one and have asked for a lot – everything has been delivered and it works! Additionally, we have gone from long queues at the doors to a very smooth entrance.
250 volunteers and 5,000 seats
When the doors open at the annual eSPort-festival NPF, over 5,000 people come crashing in. In a short period of time all of them need to get their tickets scanned and get a bracelet as well a various additional purchases they have made. Lastly, they must find their seats.
We have developed several modules to solve NPF’s challenges, among other things user registration for groups, delayed seat reservation and integration with NPF’s internal systems which makes it possible for NPF to create tickets to volunteers etc. in their own systems.
Chosen products
Ticket sales and membership management is very important for us. You would think the systems were custom tailored for us, because they are spot-on!
Simple solutions for special needs
Lavuk Entertainment organises festivals for mentally and physically disabled people.
Their needs has pushed us to limit the ticket sales flow to fewest possible steps in order to create the smoothest possible flow when tickets are purchased. We have also helped Lavuk Entertainment with the production and issuing of physical membership cards.
Chosen products
I have never been part of a project with so many parties and with such a tight deadline where everything just fell into place with one giant team effort. Huge praise for the team behind live/BACKEND!
Custom solution for SMS payment
A couple of weeks before Roskilde Festival began, live/BACKEND was contacted by Roskilde Festival’s IT department who wanted to know whether it would be possible to make a SMS solution with a number of functions linked to their new POS-system at OnlinePOS.
A week later our team had developed a complete SMS solution that made it possible for festival-goers to easily connect their Roskilde Festival debit card to their phones, top-up, get an account balance, block the card in case it was lost and donate or return the credit that was left on the card by the end of the festival. Simply by sending a SMS through live/BACKEND’s systems.
Chosen products